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Businiess name:
Open Door Salon & Day Spa
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Review by:
citysearch c.
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Review content:
Horrrrrrrrrible...unless you use a flobee for your haircuts and paint by numbers for your color you should AVOID at all costs...\r
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I had gone to this salon as a customer of one of the massage therapists only until this past Friday 5-15-11. I was looking for a relaxing day of having someone else do the work that I normally do for my hair. Now background I did go to school and have done hair for 10 years howeever it's for hobby now. I have worked in high end salons and therefore have high expectations. On top of being 30 mins late to start my hair the stylist that asked if I had an appointment apparently forgot to tell the girl doing my hair that I was sitting up front..I was already calling to see if I could get into Kenneth's which is where I should have gone. \r
Short story- I looked at the end of the 1.5 hours like I had stuck my finger in a socket and that I had some rare spotted hair disease. I have had bad hair days so I gave the girl the benefit of the doubt and calmly left before I went ballistic. \r
walking in to my house my mother looked at me and said ""you didn't pay for that did you"" ummm that was the second reaction in the 15 mins it took me to get home and I hadn't really checked it yet. \r
Saturday I called immediately to tell them how it was two inches shorter all over and one inch shorter on the right side with spots Lindsay who works there said no problem we will get you your money back...NOw Krista who works as the manager called me on Sunday...she stated she didn't know about it but that I should know from working in a salon that they don't give money back that they could fix it...uh you shredded my head and I am gonna let you touch my hair again UH no! Still waiting for the owner Shelly to call me back. \r
And incase you think that I am just ranting I went to the Supply warehouse to get products to fix my hair and the lady who works there who knows the owner was shocked that I had been in the salon and that I looked the way I did.\r
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Nope not crazy but if I won't be getting my money back I will be ranting all the live long day...if only I could attach the picts...\r
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So to those who think that it's a great place to go...maybe stop using boxed color and try a real salon.\r
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and I own this review \r
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jenmoore
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