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Businiess name:
Audio Video Repair Center, Inc.
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Review by:
citysearch c.
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Review content:
Audio Video Repair Center works on average 2500 tv's a month across 4 states. The bad experiences that were told in these reviews are small in comparison to the number of repairs that take place but you never hear about the ones that go right. Also the facts in each case are never told, for example: the guy that had the in breed repairman show up with the lawnmower in the back had nothing to do with AVRC. That was a subcontractor for Best Buy. That customers part was on back order with Toshiba (not AVRC's fault) and with the help of an AVRC manager that customer got his unit exchanged but you did not hear about that. In most of these other cases the parts were on backorder with the manufacture and the preception is it's AVRC's fault. When in fact they can't put in what the manufactor can't supply. Did AVRC do everything right in all these cases? Most likely not but not all the facts in each case are given. AVRC trys to provide good customer service and when problems do arise like backorder parts, rescheduled calls AVRC trys to resolve each one as the circumtances will allow. That's just part of doing business. Don't always judge by one person's bad experience when there are so many others that had good experiences.
Pros: great technical staff
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