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Businiess name:
Robert H Zoellner & Assoc
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Review by:
citysearch c.
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Review content:
I've been going here for a couple of years, but next time I need an eye exam, I'll be going elsewhere. There is NO personallized service whatsoever. If you enjoy feeling like herded cattle, then this is the place for you.\r
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Obviously, this place is geared toward 16 year olds. I don't think anyone on the staff is over 21, all the ""techs"" spend more time talking to each other than the patients, and if you try to do something simple like, say, order contacts, you'll likely be put on hold multiple times while they ask someone else to walk them through it. If you imagine that the staff at Incredible Pizza was suddenly hired by Dr. Z, then that's pretty much what it's like when you walk in there.\r
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If you want a specific example, I had a recurring eye infection that they tried to treat 4 times before the treatment finally worked. I was charged (or they attempted to charge) a different amount each time I went in for the same type of visit. Any time I would question why I had to pay anything, they would suddenly reverse the charge. Kind of scary.\r
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I will say that I liked Dr. Blystone quite a bit, and I'll miss him when I go elsewhere, but it's not worth everything else you go through just to get to see a doctor who may or may not be the one you get to see.\r
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Oh and one more thing--this is the first doctor I've ever been to that makes an established customer prepay to reorder contacts.\r
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Dr. Z may be a great business man for marketing to teenagers, (he wins the Urban Tulsa popularity contest every year--he even has it on his website!) but I think I'll go somewhere where I can get some real medical care.
Pros: The young staff are pretty good looking / conveient locations.
Cons: No personalized service. They treat you like cattle. The prices aren't any better than anywhere else.
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