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Businiess name:
Robert H Zoellner & Assoc
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Review by:
citysearch c.
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Review content:
Not a great experience. When I walked in, the three at the front desk were not very friendly and all looked like they were having a bad day. The waiting area was clean however and nicely designed. I completed the paper work and was led to the back to begin the exam. One of the three from the front desk did a few tests before the doctor came. He was not very talkative nor friendly as I stated above. Next after a few minutes Dr. Blystone entered, said hi, and did not introduce himself (front desk told me his name). The doctor then completed my exam quickly and did not ask me any questions nor if I had any concerns about my vision. I was out of the exam in roughly 8 minutes. I needed new glasses and the eyeware tech was polite and helpful and didnt try to push expensive frames. Bottomline, I will not go back to Dr. Z. They have a clever marketing campaign but the customer service and patient care are severely lacking. The business model seems to center around sheer volume, running as many people through as possible, instead of quality care and service
Pros: Clever marketing campaign, nice facility
Cons: Customer service, patient care
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