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Businiess name:
Ridges Apartment
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Review by:
citysearch c.
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Review content:
This place is an absolute JOKE. The manager at this property does not follow through with things she has verbally said she would. She refuses to give the name of her boss to file a complaint. I waited 3 to 4 months to have a water heater closet fixed after water went everywhere and flooded the neighbors downstairs. I made 3 phone calls to her between these months and finally had to write a formal request to get them to repair the work. I then ask for a free month of rent only to get no response as usual. The free month I requested was for all the trouble I went through waiting on them to repair the mess, which I have pictures of. They also refused to change the carpet for the neighbors downstairs who had an infant child. They simply used some company that apparently sent some teenagers out to dry it up. The neighbors moved the next month. After not getting a response back about the free month for my troubles I send a 60 -day notice of leaving, which is denied by the Manager because I sent it on the 2nd of the month and not the first, so I pay that month, send in another request to leave the next month and pay that month as well. Only to find out now that same manager is wanting me to pay double my rent. This lady is spiteful and does not deserve to be in the position she is in. I am not the only one that has made complaints, just the only one that speaks up and refuses to pay what I do not owe. I encourage anyone moving to the Kannapolis, NC area NOT to stay here and anyone that is currently here to speak up and not let her walk all over you and your family.
Pros: Location
Cons: Manager, maintenence, and Manager
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