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Review content:
A friend came to visit today and, upon my three dogs peppy greeting of him, one scoundrel got caught in the charger wire plugged into my bike, ripping the plug from the battery and leaving behind the plug tip. It's to be expected of a border collie, of course. But what a tragedy; I ride to work daily. In fact I have driven to work only twice in the past three months. I called Pedego today (Saturday 4:30pm) and talked to Don, explained my need for a new charger and he immediately prepared one for me that I should have by Tuesday. I will not likely require a charge until then, as I can get three days ('bout 24 miles) from a single charge.
I began my Pedego experience with a Cruiser about a year ago after having been impressed by watching a Pedego rider zoom up a hill (turned out she was the local Pedego dealer). After 3400 wonderful miles of uncomplicated riding, I was able to upgrade to an Interceptor this spring (which I ordered through the local dealer). Both bikes are terrific, but the added juice in the Interceptor allows me to take one steep pesky hill on my daily commute home at 18mph instead of 8mph. It is also very impressive when riding into the stiff winds here in alpine country (7000ft) at 24mph.
Since getting my bike, I've persuaded some co-workers to give Pedego a try (actually, it wasn't me -- it was the bike). One, a fit 70 year old nurse practitioner, is delighted with her 24" model. Another rides her daily commute of 8 miles in about 20 minutes. Another colleague who had purchased a competitor's pedal-assisted bike two week before I got my first Pedego purchased his wife and son both Pedegos after test-driving mine. These bikes are a fun, addicting, and comfortable experience.
I've had a couple of service questions over the past year, and upon calling Pedego, I always get a human with great personality and knowledge. For instance, I needed a bit of grease for the rear hub brake, and I was sent a lifetime supply -- for free! I couldn't ask for more in a bike or in company support.
I discussed my affection for Pedego with my brother-in-law, a physicist, asserting my Interceptor to be the perfect bike. He disagreed, claiming that his homemade electric bike is the best. He took a motorcycle, fitted it with 16 DeWalt drill batteries, cranked it to 72 volts, and gets a 9 mile range at 50+mph (google "drill bike Fritz" for an eye-opener!). Okay, so he can claim honors for top speed, but the Pedego's range more than offsets the speed factor.
Thanks, Pedego, for perfecting the concept of transportation and your friendliness of service!
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