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Businiess name:  Member Solutions
Review by:  citysearch c.
Review content: 
Stay away from McDojos with contracts, especially those that use Member Solutions (a.k.a. Youbill, Inc.). Always check BBB ratings. Member Solutions's rating is currently being updated, but we were shocked to find that our martial arts school's rating was an F and has been for years. Our child can no longer attend the martial arts class we signed up for. But, because Member Solutions already paid three years in full, we're stuck with a loan, not a tuition payment, to Member Solutions. This loan must be repaid regardless of the quality of the actual service provided. Class quality went way down, though numbers went up, and our child ended up attending class in a chaotic and upsetting environment. Then, the belt tests became arbitrary: they started to fail students regardless of performance, and I suspect that this was to get more belt testing fees and force the need to renew the contract at the end. Being called a failure despite high levels of achievement is demoralizing for anyone, especially children. Finally, we withdrew our child from class with a year to go on the contract. However, because this is a loan service payment and not a fee, the only way out of the contract is through small claims court. This company helps martial arts schools set up these kinds of scams all over the country. Don't walk, run away from long-term martial arts contracts.

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