Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Member Solutions
|
|
Review by:
citysearch c.
|
|
Review content:
My name is Steven Pinado and I am the CEO of Member Solutions. I am sorry to hear about the circumstances listed and empathize with the situations described in the various posts as a consumer and parent.\r
\r
It is important to understand the nature of Member Solutions’ business and the role that we play. Member Solutions is a full-service billing company which manages and services member accounts on behalf of our clients. These contracts define our clients’ responsibility to you, and they also define your responsibility to our client. It is Member Solutions’ responsibility to enforce these contracts and ensure each party meets its responsibilities. \r
\r
We realize that financial issues are a sensitive matter and we in no way mean to discredit individual hardships and circumstances. Every Member Solutions team member undergoes rigorous training to handle customer calls and resolve outstanding issues in a courteous and professional manner and with the utmost care and sensitivity. \r
\r
I hope that this post gives you a better understanding of our position, our company’s role and our own responsibility, as a billing company, to enforce contracts.\r
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|