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Businiess name:
West Hills Healthcare Clinic
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Review by:
citysearch c.
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Review content:
So just to let the readers know.. My daughter was delivered by Robyn Dreibelbis, and was always seen by her. Then we moved away about 6 yrs ago. Now we are back in the area and I was going to sign my daughter up for special olympics, but she needs a check up and an ex ray.(My daughter has Downs) I called West Hills and was told that Robyn was no longer there, and that a new dr. had taken her place. So the receptionist made me an appt (for today) and told me that if I could to come before and pick up paperwork before the appt. Well I totally forgot and called them this morning to see if I could scan/email/ect... the paperwork.. The receptionist this time (a young girl, that does not like her job so it seems) told me that I could not have this appt and had no idea why anyone would ok an appt date before the insurance that I have was approved by a doctor there (I work for a the county, I have excellent insurance by the way) ... I was shocked!! She then said would you like me to email the paperwork over and as soon as it gets approved we can make you an appt... I told her no!!! I just can not believe the poor customer service they are providing.. really it all comes down to MONEY and this office really does not care about the patients!!! Im very disappointed!
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