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Businiess name:
digitalctrl Computer Repair & Tech Support
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Review by:
citysearch c.
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Review content:
After knowing him for the past few years, when Julian asks for some help in getting the word out about his team and their high-par service, I am ready to jump out and lend a helping hand. I am new to CitySearch but in no way am I new to Digitalctrl Computers.\r
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Julian was sent to our worksite to handle various IT troubles that were left amess after our original technician decided he no longer wanted to return my telephone calls. Sadly enough, that was the second technician who had done that to us and that was about four years ago. Through a co-worker's family friend, Julian came to our office and confirmed every suspicion I ever had about our PC network:\r
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IT WAS FAULTY AND INFECTED!!\r
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Our business specializes in software programming for various Fortune 500 companies and although we may program software for certain computers, when it comes to the desktop and laptop machines, that is by no means the expertise area of anyone within our office. The two technicians who were out before had always re-assured us that their process was right and that they knew what they were doing. I would say that may have been half-true if Julian had not have spent five hours dilligently working the first time he came out.\r
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Our technicians before would come out several times a month and the costs rack up fast. When you have a technician, or with Julian, a team of technicians, who can assist you and have the knowledge and capability to blow everyone else away, the cost quickly drops. Our network and PC downtime is virtually nil and there is no longer any frustration due to slow speeds or the infamous Windows 'blue screen of death.' This gent truly knows how to satisfy anyone even in a situation where technicians before him may have had far less dilligence and persistence as him and his team.\r
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Now, considering this website seems to be aimed for the home user, I must stress this important fact as well: If Digitalctrl can do for us what they have done for four years, I have no doubt about the capability and caress they will feature within your home. When I have had home laptop issues, I have brought it in to the worksite to have Julian correct the problems when he is on-site with us. There just seems to be nothing that doesn't stump this brilliant young man.
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