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Businiess name:
Swansboro Property Management
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Review by:
citysearch c.
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Review content:
From the get-go I began having issues with SPM. They took 6 months to get screens into my windows that were not there when I moved in. They took even longer to get the fan fixed in my bathroom which did not work at all. One time, our mail carrier put all of the cards that notified of an inspection for my house and the surrounding houses in my mail box. I distributed them to the other tenants as soon as I checked the mail. Even though this was not my job, I was chastised by Wendy for not handing them out sooner, when I had only gotten them that day. Another time, my AC compressor had fried and it was the middle of the summer, with110 degree, or hotter, days. After a run around with Wendy, who tried to find any possible way it could have been my fault or just me not knowing how to use it, I sat in a BURNING HOT house for a week and a half waiting for a repair. After our lease was up a few months later, they wanted to either charge us 50 dollars more for month-to-month or 25 dollars more for signing a new lease. When I asked why it would be more to sign a new lease, they said 'because of repairs that the home-owner has made to the house'..(the only repair being the AC compressor that fried because it was old..) Under the landlord/tenant law in NC, that is not the tenants responsibility to pay for. After all of this I became fed up and my husband and I purchased our own home. We moved out of the rental with SPM on Oct. 8th and had the final walk-through on Oct. 18th. I offered to pick up my Security Deposit to quicken the process, but still had to wait until NOVEMBER 22. When I showed up to retrieve my deposit, there were things on the repair list that had not been gone over in the final walk through. I ended up being charged a great deal more than I thought and left very unhappy. I would not recommend renting from SPM at all. They have been rude and deceitful to me from the beginning, and as a military spouse, I am disgusted that this is the way they treat their armed forces members and their families.
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