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Businiess name:
Premier Pet Resort & Day Spa
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Review by:
citysearch c.
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Review content:
I must say, I went into this clinic and was immediately greeted when they found out I was not a current customer of theirs. I was taken on a tour or the vet clinic and also the boarding spa. I was impressed with the facility. My praise for this place, unfortunately, stops there.
Before my vacation, I took my two dogs in to the Vet to have their vaccinations done. I told the Vet that they did not need their Rabies vaccine because we had gotten that in Tenessee before we moved here. I did not yet have records, but would have them by the time we went on vacation and needed to prove that they have it for boarding. BOTH OF MY DOGS GOT THEIR RABIES SHOT! and when I complained, I was still charged for them. I guess that they need to pay for the expensive building somehow right?
Since my vacation was coming up, I tried calling around to find a different boarding facility but being as it was the last week of summer, lots of places were booked up. I decided to give the Pet Spa a chance, since it is different staff, I thought, this might not be so bad. HA, the joke is on me.
I boarded my pets here for 5 days. I was charged almost $90.00 more than the quoted rate just for the boarding. Not to mention the ""Extras"" that I purchased (which were included in the quote price supposedly) - I can't believe that they charge extra to give my dog a treat!
I do NOT recommend this place at all. I have recently found another Vet that we like in Pflugerville called Hometown Animal Care that we will be using from now on. DO NOT WASTE YOUR MONEY HERE!
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