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Businiess name:
Law Offices of Scott D Kriss
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Review by:
citysearch c.
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Review content:
I used Kriss Law for a closing in the fall of 2010; I would not use them again. \r
As part of the closing I mailed them a check for $3213.06 on September 17th which they claim did not arrive until the week of November 8th. While the check was lost, the Kriss Law Vice President and Chief Operating Officer informed me that I must tender them another $3,213.06 quickly; there were no other options and technically I was in default of my loan. I was required to come up with another $3,213.06. Compounding the matter, I had sent them a bank check which (like all bank checks) could not be cancelled until 90 days after it was issued meaning the $3,213.06 from the first check was tied up and inaccessible until December. I spent hours trying to find the lost check and working with my bank to find a solution to the 90 day window without success. Fortunately, I was able to raise another $3,213.06 quickly at great inconvenience and I sent Kriss Law a second bank check under the agreement confirmed by Kriss Law that should the first check arrive they would not cash it but return it to me so that I could present it to my bank and have access to those founds. Amazingly, on November 17th (two months after I mailed the first check and well after my closing) my bank informed me the first check was presented for deposit by Kriss Law. When I told the Kriss Law VP and Chief Operating Officer that my bank had received the check I was told that he had asked his staff and they denied presenting my check for deposit. After spending yet another morning on this issue I sent images of the deposited first check to the same Kriss Law VP and Chief Operating Officer, after which he admitted that the check had arrived, they deposited it in error and they would return the funds.\r
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I find this service unacceptable; I did not appreciate the way I was treated by Kriss Law and I will not use them for any future transactions. \r
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