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Businiess name:
North Shore Auto Mall
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Review by:
citysearch c.
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Review content:
I purchased straight out a fully loaded Mercedes from this dealer in Feb/11. The owner claimed it was his wife's personal car, and it was in mint condition. We have had nothing but problems with this car. The owner tried to pass the car off ""like new"". I got a flat tire on the first day...only to find out that the brakes were bad when I had to purchase 4 new tires...He replaced the brakes/rotors on Day 2. About two weeks after purchase we decided to go to a reputable Mercedes dealer only to find out that we had leaking/cracked gaskets, and a faulty support bar under the car. I contacted the dealer. and he claimed ""his only responsibility to me was for the car to pass the state inspection"" . He was not going to fix anything!!! I spoke to the mechanic Dave ( who was aware of the issues/ and told me personally after he replaced the brakes, that he would never put us in an unsafe car, and he would fix anything else that needed to be done). When if we found more issues Dave stated ""his hands were tied."" Then I spoke to the service manager Don (obviously Mr. Lee's monkey), who refused to repair or take any responsibility on the auto. At this point, I have had to replace leaking gaskets, 4 tires, support bar under the car, GPS, perform a ""service B"", car seat's massage units. I am sure this will not be the end. This dealership should be shut down!!! DO NOT BUY ANYTHING from MR. LEE. HE IS A LIAR AND A CROOK!!!
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