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Businiess name:
Taste Bakery Cafe
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Review by:
citysearch c.
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Review content:
Anyone on South Beach will be happy to tell you that the food here is absolutely delicious. I have had their food many times and never had a complaint. But today, I witnessed first hand the worst customer service & possible the RUDEST cashier I have ever dealt with. First, between the music & the customers I could barely hear what the quiet girl behind the counter was saying to me. Then, I asked for one of what was CLEARLY labeled ""spinich & feta"" croisants, only to be told that they were actually ""ham & cheese"". The quiet voiced girl then told me to ""wait over there"". I walked in the direction of her glance since she didn't point or give any real reference to where I should wait. Then she brings me the rest of my food, but gives me no ticket and makes no effort to cash me out. I stand there a few moments watching others cash out & thinking that I'm going to wait until the cashier girl is between customers to tell her I wasn't given a ticket when she suddenly looks up and says ""Did you already pay?"" I said no but before I could explain anything she says ""Well, you have to stay in line!"" Then turns to the man who is next in line & apologizes for having to take care of me first. I never asked her to take care of me first, & a decent cashier would never tell the customer, YOU HAVE TO STAY IN LINE without asking why. And even if there were no reason other than customer stupidity, you say ""I'm so sorry. I wasn't aware you were waiting because you weren't in the line."" This way the customer KNOWS he/she should stay in line next time but is not HUMILIATED in front of the rest of the customers.\r
In closing I would just like to say again that the food is delicious but the service was so mortifying that Taste Bakery will not receive one cent of my money ever again.
Pros: Food
Cons: Service
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