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Businiess name:
Capt Saam's Scuba School Llc
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Review by:
citysearch c.
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Review content:
Learn from my losses ... I was excited about going to the classes here with my brother (a gift from a relative who wanted to support bonding between myself and my brother who was living abroad and was rarely in the US) and the owner seemed to be reasonable up through swiping my credit card. About a week after paying for the course (still 2 weeks before our scheduled course) for my brother and I had to return to ask for a refund. The reason was that my asthma resurfaced and I needed more time get my lungs scuba-ready and as my brother wanted to take the course with me he wanted to wait as well ... plus as neither of us lived in our childhood hometown near CT we weren't sure when we could get back to the area to take the course... thus the refund. When we asked the owner for a refund and explained the strange but unfortunate situation, not only did he deny our request but he verbally abused us for 'taking advantage' of his business, supposed lying on the course form (ie - my asthma), etc. Then when I filed to my credit card to stop the payment due to the lack of services rendered, the submission he gave them to explain the situation from his point of view contained many lies and different quotes than what he had told us in person. It was an unfortunate circumstance that came up but the owner handled it horribly and doesn't seem to understand ethical business practices. Hopefully you can learn from my mistake and hundreds of many dollars lost - avoid getting your certification or purchasing merchandise here.
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