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Businiess name:
Car Stereo City
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Review by:
citysearch c.
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Review content:
Don't EVER take your car to this place, TRUST ME! \r
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THE BEGINNING\r
I took my car in to get a simple stereo/amp install and boy was I in for a suprise. After having my car for 6 hours I finally return to pick it up. After driving away I happened to look over the job and noticed multiple marks (three) on my dash from the dash removal. One was a clean jab with a flat head screw driver, cmon. On top of that, my bluetooth module did not work (It worked a week before install), installation guides were left in my car and a clip connector from the dash was left OUTSIDE. \r
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I returned the next day and both the front desk and installer acted nonchalant about the situation. The installer said ""I can get it out with heat"" (Car still has visible marks, DID NOT WORK). When asked about the Bluetooth he said ""Idk it's hooked up your module must be broken"" but somehow magically when I got the car back it WORKED. You installed it WRONG obviously my phone wouldn't even find the device the first time.\r
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Not to mention the installer told me ""your dash is a BITCH to get out and I don't want to see it again after this."" YOU ARE AN INSTALLER, THIS IS YOUR JOB! Otherwise I would do it myself but I trust a PROFESSIONAL to do it! So after getting my car out for the second time, I'm hoping everything is working and ready to go. AND ofcourse it wasn't. Not only was there a new mark on my cubby, bringing the grand total to four noticable marks, now my iPOD adapter, which is brand new and was working before dropping it off was NOT WORKING.\r
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I returned the next day about my iPOD dock. After the installer played with my radio, thinking I changed some setting magically, he just said ""do you have time to leave it here now."" No I don't have time to leave it again and why would I want you to open it up again, I'm sure there will be a new problem or a scratch to my brand new car! I told him I don't feel confortable and would rather talk to someone about a REFUND. All he could say was ""We don't give refunds but you can talk to the manager when he's back tomorrow""\r
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NEXT ENCOUNTER\r
I call the manager and explain this entire situation to him. He told me I could bring the car in and have a guy open it up, REALLY. I told him that's not an option and had to ask him if I could take it to another Car Stereo City because obviously my cars dash is hard for his installer to remove. A REFUND/PARTIAL REFUND/APOLOGY was NEVER mentioned\r
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IN THE END\r
I ended up taking my car to Car Stereo City at Mall 205. They opened it up in 20 minutes and to nobodies suprise, THE iPOD Connector was PLUGGED INTO THE WRONG PORT ON THE BACK OF THE STEREO.....WOOOOOOW\r
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I really wish I could talk to the manager of the manager because this was completely unprofessional, the employees were rude, and now I'm out $$$ to purchase new peices for my dash from Honda.
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