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Businiess name:
Car Stereo City
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Review by:
citysearch c.
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Review content:
I had an amp and subs installed in my sons car here. Not only did they leave wiring exposed near the carpet that was previously not exposed before the installation but they did not install the remote switch included with the setup I purchased. Heck, the switch wasn't even anywhere to be seen.\r
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When I questioned the manager as to why all the components of my purchase were not installed and some missing his response was ""I gave you such a good deal on the installation I could not include that"". Of course I was furious as the box clearly stated the item included a remote switch and then asked ""So, if someone buys a car dvd player with a remote do you not give them the remote because you gave them such a good deal on the installation?"" The manager just smirked and said ""You know, maybe this isn't the place for you to shop"".\r
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After some heated debate he still refused to complete the installation but did reach under the counter into a box full of theses switches thats were included with the boxed product yet magically ""disappeared"" in my case. I guess when you can sell the switches alone on Ebay for about $15-$20 each you could net some nice cash on the side if you had a box of them to sell. \r
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I knew this wasn't right, it was unethical, and downright scandalous as it was part of a boxed item i purchased and i did not receive it. I left there very unhappy with the manager's scandalous ways and will never go back again. Even after calling his unscrupulous ways out, I received no apology or anything from the manager. I, the customer was not right, even when I was wronged. Everyone I know has been told of my experience and they refuse to do business there as well.\r
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I do NOT recommend doing business with this shady manager, go to Car Toys down the road, you will leave much much happier and be treated as a human being not someone that they just mugged.\r
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The worst part about it is my son had to witness the unpleasant experience but I guess it's just another life lesson about unethical business practice and standing up for what is right, especially if you are wronged because nobody deserves to be treated the way the manager at Car Stereo City treated me.
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