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Businiess name:
Body Renew Fitness & Tanning
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Review by:
citysearch c.
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Review content:
I signed up for Body Renew Fitness because a long-term contract was not required. They really pushed the personal training sessions, so I signed up because the trainer said he could schedule me around lunch time. However, he was never available and even cancelled one of my appointments. When he was able to meet with me, he would be busy talking to people walking in the door and I spent most of my appointment on my own. I was not happy with the equipment because it was mostly cardio. I would prefer to walk outside and would like to see more weight equipment. I decided to cancel and was even more outraged. You have to physically walk into the club, pick up a cancellation form, then MAIL it in. They will not accept the form at any of the fitness centers or the main office. They only accept cancellations by mail. Not only that, but they charge you an additional 30 days past the cancellation date, but they require you to return your key tag that gets you in the door. So you are forced to continue to pay for service you cannot fully use. I feel this is a scam to make it hard to cancel. I am so not pleased with this company!!\r
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