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Businiess name:
Metro Camera Svc Inc
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Review by:
citysearch c.
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Review content:
13 WEEKS AND STILL WAITING! I dropped my camera off with Metro 12/02/11 it was sent to Canon a week later, I paid in full for Canon's estimate December 19th and was quoted 3 weeks turnaround!! Metro says there is a parts delay due to last years Hurricane/Tsunami. Canon says there is no parts delay. I am losing patience and would like the truth, it has been 13 weeks, I have called quite often and been given the same answer. See Below for Canon's response as I contacted them directly......
""Since the camera was sent in by Metro Camera Service, the account for the transactions is strictly between Canon and Metro Camera Service, and I am unable to reveal the details of the cases to anyone that is not operating as a representative of Metro Camera Service. I sincerely apologize for any inconvenience this may cause.
That said, I can tell you that the earthquake had minimal impact on our overall stock of repair parts or our production volume, and the few supply line issues that did crop up have long since been resolved. All of our operations have been back up to speed for many months now, and we are not experiencing any parts delays for that reason or any other reason at this time. I am not certain where they have received this information from, but it appears to have been from an outdated or inaccurate source. -Canon Customer Service""
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