Review content:
Everyone at work kept urging me to go with them during lunch time. I finally decided to go, with thoughts of being there for 15-30 mins. I was like a child in a ""candy store"" there were so many guns, I ended up being there for an hour and still didn't view even half the guns. The employees were enthusiastic to assist me and very knowledgeable. I've bought several things from them since my first visit, including hard to find ammo and things I've seen on the internet and called to find they had it in stock. Most times when I go during lunch time and after work, they aren't as busy. I was very impressed when I went on a crowded weekend, the employees still smiled with a hello to me, and several said they would assist me after they were done with their customer. A guy came over and started to assist me in looking at several guns, I later found out it may have been Jeff, the owner. I told him right from the start I was interested in checking them out, but I wasn't planning on buying one that day. It didn't seem to matter to him, he took the time to explain in great detail the pros and cons and what to look for. It then got really busy at the front counter, so he had to leave and assured me someone else would be there quickly to finish assisting me. Within a few minutes another employee came to assist me and was most helpful. By the time I left there, I was so tempted to buy a gun that day, okay, who am I kidding, I wanted to buy 3-4 guns. The service was great and every time I've been there, whether I bought anything or not, or even the smallest of things, they were all very nice and helpful. I'm sure when it gets crowded and frenzied, people may not get the individualized treatment they expect and demand, but I can see how dealing with people from all walks of life can start to ""wear"" on the employees. People need to remember, this isn't a store where you can just grab a gun and look at it. Employees have to assist you, and that takes time. The ratio of shoppers compared to the employees may get to be a bit much at time, so people need to understand this aspect while shopping.
Pros: Huge Selection of guns, supplies and hard to find items
Cons: Super busy with customers during weekends
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