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Businiess name:
Go Karts USA
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Review by:
citysearch c.
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Review content:
I ordered a torque converter for my minibike on may 2nd shortly after i ordered it i checked my minibike and realized i got the 1"" shaft size instead of the 3/4"" which i needed. I got my order may 7th and they had accidently sent me two of the same torque converters, seeing i had to send it back to get the one i needed i called them up and the service guy said he was sorry they had sent two and that the shipping would be refunded for the extra converter.. well i paid the shipping at fedex and sent both of them out on the 9th of may.. i got an email saying they recieved them on the 16th so i called them up that day, well I tried, tried and tried again to call them so after half an hour of busy signals i got through and the customer service rep put me on hold a few separate times almost as if he was takng other orders on top of my call.. When i finally talked to him he said he was sorry but that they wouldnt refund me for the shipping of the second torque converter and only refunded me $195.12 on an order of $243.90 not including shipping. DO NOT EVER DO BUSSINESS WITH THIS COMPANY!!!!
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