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Review content:
Unfortunately this once well revered restaurant is now horrible.
We were seated promptly, and our drinks and appetizers were ordered. Our appetizer platter arrived shortly after the drinks. Bad is an understatement. The crab/shrimp cakes were flavorless and mushy. The potato pancakes were more minced bland onion then potato, and the fondue for the bread tastes like spreadable cheese from a jar. The chicken schnitzel strips were soaked in oil. The sausage wasn't bad, but also was not what we were looking forward to in the appetizer. Not to mention, the appetizer platter was $13!
For Dinner we both ordered the Jägerschnitzel, my wife, the chicken($13.25), myself the veal ($15.50) . I also ordered a Reuben sandwich to be made before we left as a to go order. The waitress said she had a bad memory, and to remind her later before she brought the check.
After she left, we realized we were never asked, or got the opportunity to make a choice of our side dish between the mashed potatoes, or spätzle noodles (we wanted the potatoes). The waitress arrived back within less then 5 minutes with our dinner. This made us SUPER nervous, because it was a little too quick to fire that amount of food. The dinner was horrible. The veal cutlet was not a cutlet, but a smashed paillard or escalopes, and had been drowned in oil, kind of sauteed, and not really fried. They tasted of nothing but the oil. My wife's chicken was exactly the same, in fact the taste was indecipherable between the veal or chicken. They arrived with the spätzle noodles, so we said, ""hey, we are good sports, and we are still having a good time, lets eat the noodles."" The noodles were 1.) cold, 2.) just as oily, if not more so then the cutlet/paillards, and 3.) tasted very starchy, and almost mushy. we each ate about 1/3 of our plates before the grease coated our mouths.
All through the dinner course, our waitress and front of the house guy (Host I assume) were gossiping (loud enough for the customers to hear) about other co-workers and their incompetence.
I was about to tell my wife that I was going to pass on the ""To Go"" Reuben, because if it was even remotely as bad as dinner that I didn't want it. Just then the waitress slammed a Reuben sandwich covered in fries in a clear plastic container with our check. We paid, and left before the waitress returned to pick up the check. The Reuben was ($10.99)
Total bill was almost $58.00, not counting tip
$6.00 I left for the tip (I am a Great tipper when I have amazing service 30%+) This tip was for medium/poor service. Not horrible or rude, but just ehh.
We arrived home, and later on I said, okay I am still hungry, I am going try the Reuben. DO THEY DUNK EVERYTHING IN OIL AT THIS PLACE? I'm not kidding, you could wring the bread out like a sponge and tablespoon upon tablespoon of oil would come out. The corned beef was ehh. The cheese was good, but the sauerkraut was bland and grey. I literally pulled my Steinfeld's sauerkraut out of the fridge to place on top of the corned beef. It didn't help much.
Overall it is truly saddening to see a local establishment with an excellent reputation for service and wonderful food go the downhill route it has over the past year or so. I'm not sure if there is new management, if they were bought out, if they are using cheaper products, if they are paying less, and getting less from employees, or what is truly the case, but the food was truly disappointing and literally left a bad taste (and Grease) in our mouths, and the service left a lot to be desired. Our waitress was nice, but absent mindedness and gossip about other employees made your $15 tip into $6, and I don't pay less then 10% unless we are cussed at.
The restaurant still has potential, but it definitely needs a comprehensive retooling.
We will not be returning.
General Manager Geoff Marlatt, are you reading this?
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