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Businiess name:
Al Lamb's Dallas Honda
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Review by:
citysearch c.
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Review content:
First I bought a 2008 Honda Rubicon ATV which I was keeping at my parents home 500 miles away. This was my first ATV ever, after a little research I realized the wheels and tires that came with my bike we're not the correct ones and were from the cheaper, smaller model. I came and talked to Joe Gentle and he apologized and said he would replace them when his new inventory came in. I had my bike stolen but still wanted my wheels, he said no. According to him, he never ""guranteed"" me the wheels, he said he'd try so I got screwed. The only type of insurance I have was a vehicle replacement policy which meant I needed to buy another ATV from Al Lamb's in order to cash in, so I did. The salesman was so helpful and even gave me his cell to call him on his days off. Again I drive it to my parents home and realize that the bike was sputtering all over the place and wouldn't idle. I took it to the local Honda dealership and they said they didn't cover carbs and it would be 100 dollars to fix it. I call Joe Gentle and he says he can't do anything eventhough I never even got to drive the damn thing. He said it was my responsibilty to make sure it was working! The thing is that I noticed in the test drive and the sales guy took it to the back and got it ""fixed"". All they did was pull the choke knob out which I didn't notice. As soon as you push it in it dies. This is not a dealership, it is a stealership. Please stay away from here, I'm making it my personal goal to screw this place over like they screwed me over TWICE!!!
Pros: Nice salesmen at first (aren't they all?)
Cons: Horrible service AFTER the sale
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