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Businiess name:  Kyoto
Review by:  citysearch c.
Review content: 
I've been there 3 times now, and everytime i went there i always get bad experience. I first went there with a bunch of friends on a thursday night. A waiter served us, we just sit for not even a minute, he asked if we r ready or not, when the food comes, he didn't even give us spoon or fork for the fried rice we order, everytime we asked for something, if he remember to give it to us, he gave it with unpleasant face, we have to constantly ask to refill our water, he didn't bother to ask if everything was ok or no, but at the end, when we decided not to tip him, coz he didn't deserved it, he asked us where is his tip! Unbelivable!! The ass manager saw that, came to us and ask was everything ok, so i said that the service was very very bad.\r The second time was on a Monday ,my coworker took me here again for a business lunch, this time i'm not complaining about the service, the waitress was very nice and gave us a good service. We were just enjoying our food when there's a bunch of group came and sit at one of the big booth they have, but Gosh they are so noisy, they are screaming and laughing so hard, even the other tables were complaining that they are too loud,i can't even hear what my coworker said to me, so i made complain to the waitress and one of the hostess and they said they're gonna find the manager to talk to that table since the manager is on his break. The manager finally showed up after a while, but all he did was looking at those booth and did nothing, i saw that and wait for awhile, he disappeared again, so i stand up and go to the front desk asking for the manager again,this time i wait till he showed up from his break while someone called him and talk to him myself that he should talk to that table to lower their voice down alittle, then finally he did something, he talked to them, whats the matter with this people?? Isn't manager get paid to take care of customer's complain?? He doesn't seem to bother maybe because those people order lots of martinis???\r Third time was last weekend, our luck we got the same old waiter that served us when i first came there, HORRIBLE HORRIBLE service, he's lucky my friend was good enough to gave 10% tip this time, i don't think i'll come back there again, the food was ok but if you have to eat there with someone that served you with unpleasant face all the time??? I don't think so, some of my friends also said this place now have bad service, when they made mistakes, or give bad service and we complain, all they do is just give the customer 10% off Pros: Nice decor

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