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Businiess name:
Usa Baby
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Review by:
citysearch c.
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Review content:
While I certainly empathize with the challenges associated with delays, I always feel the need to post a comment when I see a good store getting unfairly rolled under the bus. I've spent well over 20 years as a juvenile furniture rep and I've seen my share of delays... and frustrated customers. The frustration of product delays colliding with the due dates of new parents is a primary reason why big, adult furniture retailers don't sell baby furniture... those stores don't want the hassle. Stores like USA Baby fill that void. USA Baby Richmond is not a customer of mine, but they are well known within the industry as being a very strong retailer for nearly 20 years. Its obvious that ""hokiefan"" has no experience in the furniture industry. Apparently she thinks USA Baby should simply flip on their band saw and whip together a dresser. Retailers have no control over delays - hence they don't make the product. Retailers want the product in ASAP so they can get paid, they have no incentive to the contrary. While I'd be upset because of a delay, I certainly would not point blame at the part of the distribution channel that doesn't make the goods. If you want furniture fast, go to a mass merchant for the commonly stocked ""ready to assemble"" stuff
Pros: Largest Furniture Selection
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