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Businiess name:
Usa Baby
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Review by:
citysearch c.
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Review content:
I heard from other parents that USA baby was notorious for late deliveries, but having 20 weeks to spare, and being more relaxed with my second child, I opted to purchase from them anyway. My advice: BEWARE!!!
If you feel like getting nickeled and dimed at checkout, this place might be great for you, but otherwise, look elsewhere. (I know Richmonders, our options are limited.) My favorites: paying extra for ""expedited delivery"" which was recommended even though I had 20 weeks until delivery and the crib is supposed to arrive in 8-13; being told mattresses start at $100, only to be told later that the $100 option is NOT authorized by the American Association of Pediatrics; being promised free ""white glove"" delivery only to be told later that a 3k purchase was required (never mentioned during sale or my two trips to the store AND it would require that I buy two of the nursery sets I'm purchasing!)
I called to check on the status of my crib at 8 weeks, only to be told the order date was later than when I placed the order and that the delivery time was 8-14 weeks. We are now at 13 weeks post-order, and I haven't heard anything. The good news is that my expecations for an on-time delivery are low. However, my overall experience has been that these folks are incredibly slimy and untrustworthy.
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