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Businiess name:
Champion Pontiac Gmc
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Review by:
citysearch c.
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Review content:
Similar to the other review, we found the same situation with customer service. Did purchase an extended warranty for our Yukon but received phone call a couple of weeks later stating that we were incorrectly given a Dodge extended warranty and was caught by their auditors so a new GMAC warranty was being issued. Received paperwork and all was well until we sold the Yukon a year after purchase due to rising gas costs and desire for smaller vehicle. Went to dealership to cancel extended warranty and was met by their finance person who was unwilling to cancel with the paperwork provided stating their policy had changed although i had the complete warranty agreement in hand because he wanted additional paperwork. Other dealerships do not require any of this other than the affidavit of transter to other dealerhip. So after much discussion, we ended up speaking with his supervisor and were told it would be taken care of. We are hoping that is the case.
Pros: location, salesman, cleanliness of cars
Cons: staff for after the sale
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