Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Fresh Pond Mobil
|
|
Review by:
citysearch c.
|
|
Review content:
Despite all the extremely negative reviews, I actually just had a great experience with Elie and Joseph. The transmission on my Saturn completely went, literally, with a bang, and all my fluid leaked out of the huge crack in the case. It was Sunday afternoon, and AAA gave me a free tow to a place near my house that was actually open: Fresh Pond Mobil.
I gave them the quick scoop, and then went home. Monday morning, Elie gave me a call and told me I needed a new transmission. OK, I knew that. But then he gave me three options at three different prices all which were below what I had expected from researching online. He then ran a 14-pt check on the car. He pointed out that my fan belt was going--which I knew--and my battery terminals were corroded--which I also knew. He quoted prices which I knew were market-rate--and well below what the dealership would charge--and I approved the repairs. He also pointed out on the test drive that my struts were feeling soft, which I also knew, but I refused this repair since they're fine enough for me. I also needed an oil change--I knew that--and he topped off my gas tank. And the whole thing took three days.
The entire bill ended up being less than I had expected after I realized my transmission was totally shot. And labor was included on all the prices.
I suppose I'm just different than the other reviewers. I appreciate it when they point out things that need to be fixed. And I feel comfortable having them taken care of if they need it and not if they don't. Now my car runs great, there's a warranty on the repairs, and I know that I don't (or shouldn't) have to worry about things. I can see how people see Elie's recommendations as upsells, but you can always refuse them.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|