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Businiess name:
Dyer Electrical Co
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Review by:
citysearch c.
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Review content:
In response to Cape Cod Home Owner's issue with ""No Service"", I am the individual who answered his phone call that day. He indicated that he needed an electrician to preform an electrical job by connecting a piece of electrical equipment (Pool Pump). During the initial phone call, it was advised to me that his wiring was improperly done by another Contractor (perhaps without a license or required permit). I indicated that I would forward the message (by email) to the electricians (that were already on assignments for existing accounts) to see if we could take on the assignment. When he asked why no one returned his call after 2 days, it was advised that our phone system was out for (2) days. This is a fact that can be verified with a copy of the service repair invoice (dated July 26, 2011) for a new phone system processor installation. No emails or phone calls were sent through the phone system to review. It was not explained (as Cape Home Owner describes) that the job was ""NOT WANTED"", but rather, ""WE WOULD NOT BE ABLE TO TAKE ON THIS ASSIGNMENT DUE TO OTHER PRE-SCHEDULED COMMITMENTS"", since he wanted immediate attention.
For the record, this individual did not have an account with our company. Dyer Electrical Company has been in continuous operation for over 100 years and has served 1000's of Cape Cod customers with a multitude of electrical issues, many of which are not taken on by other companies. It's staff work extremely hard to satisfy its customers. When issues arise, we welcome the opportunity to resolve them to a satisfaction to all parties involved. We look forward to assisting your electrical requests and are happy to assist whenever possible.
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