Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Wind Service Inc
|
|
Review by:
citysearch c.
|
|
Review content:
I have a Jenn-Air electric smoothtop range, on 9/22 I called customer service because one of the burners was not working. I was told by the manufacturer that they've made a schedule with ""wind service"" for the repair job the following day.A person came in on the 23rd of September. He looked through the dark glass top for 3 seconds and told me that the whole burner needed to be changed. Since he didn't have the part, he told me that he was going to order one and that he will call me when the part arrived around a week later. I thought, ""one week is not that bad, I could wait."" Even though when I had the other burner changed 6 months ago with a different company, it took only 3 days for the ordered part to come, and the very next day, my range was fixed. 3 weeks passed by, but not a single phone call came to me from them. Finally, I called them, they told me they were still waiting for the part, so I needed to call them again the following week to see if they had it or not. I called again the following week, and I was told that the guy was coming in on that Thursday.
The guy came with a wrong part and told me that they need to reorder it and then left. Again after a long wait without a word, at the beginning of December, I called them. The woman who answered the phone told me that somebody would call me back before the end of that day. I have yet to receive any contact from them.
I finally called Jenn-Air and they hired the company that fixed my stove the FIRST time. The other company was truly professional, ordering the part and fixing my stove within a week. Jenn-Air was so disappointed at Wind Service inc that they compensated me by providing the parts (and service) free of charge.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|