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Businiess name:
Shelby Lynns Cake Shoppe
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Review by:
citysearch c.
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Review content:
Horrible service, rude people. My nephews 1st birthday we got his cake here. We asked for a under the sea cake with little fish on it some seaweed and what not. We wanted a sugar spun nemo on top. When we got the cake there was no tiny fish and the nemo was fondant not sugar spun. We paid 80 dollars for this cake. By the time I got it home (driving 10 under the speed limit and barley stopping) the cakes top tier was sinking. Nemo was to heavy for the cake. It came as one cake most tiered cakes come in seperate peices. I got the cake out of the car and into the house. I left it for a minute or two when I came back the frosting was falling off the top tier and nemo was sliding off. We took nemo off because he was by far to heavy. They only used one wooden dowel, so there was no support. We called to tell them what had happened, they told us to bring it in and they would fix it. But we had to have it there within 15 min. It is a good 30 min drive from the house. We told them No we will get it there before they close. We got there and the lady blamed it on my driving. It was the huge nemo on top. We got our money back and went to walmart to get the cake. Not worth the time to get your cake with them they are unprofessional and rude. They dont know what they are doing. If you want a cake from a bakery (not walmart) go to Ricks. He is the same price and quality service.
Pros: Located center of springdale
Cons: service, parking, lack of professionalism.
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