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Businiess name:
Abodian
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Review by:
citysearch c.
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Review content:
Dear Emaraude,\r
\r
Upon discovering your review on City Search, the entire team at Abodian was deeply saddened. Our communication and procedural mishaps in responding to your inquiry are inexcusable and certainly not in line with the Abodian culture and way of doing business. We completely understand your frustration, and apologize that we were unable to meet your communication needs. While we certainly don’t like reading this sort of feedback, your critique has spurred us to establish new standards and accountability measures to ensure that your unique experience won’t be duplicated; thanks for your candor and constructive criticism.\r
\r
In an effort to offer recompense, please accept our offer of a 30% discount on any future project, if you’re willing to give us another shot. And check your mailbox in the coming days for a small token of appreciation. Meanwhile, you can expect to hear from our president and owner soon to convey this message personally. \r
\r
Again, we sincerely regret your frustration and hope that, aside from our obvious missteps, the construction of your new home is going smoothly.\r
\r
With our tail between our legs,\r
\r
Abodian\r
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