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Businiess name:
American Van Lines East INC
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Review by:
citysearch c.
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Review content:
I WOULD NOT RATE THIS COMPANY WITH A STAR but I had to or else it would not let me publish this .. I give them A NEGATIVE 10!!\r
We hired this company to move our belongings from Chiefland Florida to Clearwater Florida aprox 120 miles\r
We were given a written estimate for the move which we accepted, on the day of the move the truck came which was not large enough to move our house. The movers themselves were very nice and professional but then it all went down hill from there. The foreman walked through the house adding fees for bubble wrap and tape ($4.50 a roll) and additional charges for wrapping our furniture... Isn't that why you hire a professional moving company to do your move?\r
When all those fees were all said and done the moving cost had gone up $700.00 so I called and spoke to our salesman ""Gil"" and raised cane he said he would drop the fees by 30%. Well the movers loaded up the truck and we left Chiefland at 5:45pm the moving truck was ahead of us. The three cars that were also packed because they did not send a large enough truck arrived at the house in Clearwater around 8pm ish the truck did not arrive until after 9pm (added fees for longer travel time) Into the move the foreman came up to me and gave me the FINAL bill which now had gone up 50% and I hit the roof. He had called his supervisor ""Goldie"" and I asked to speak to her because it is now 11pm and I had no way to go and get a cashiers check or access to my bank (trying to come up with another way to pay them) she WOULD NOT speak to me and told the\r
foreman if we did not pay the difference to close the truck up with the rest of our belongings and leave.And to top it off we did not get ALL of our stuff... we have to HIRE ANOTHER moving company to get the rest!!!! Nice way to do business. I have a disabled husband so we really needed our beds. I have made since made three attempts to have Gil respond to e mails about a few items that are missing and I can't even get him to reply.\r
I WILL/WOULD NEVER recommend this company for anything not even to move next door.Their practices are unethical and they should be ashamed of themselves for taking advantage of people .. a move across town or across the country is very stressful and they SO ADD to the stress!!\r
PLEASE DO NOT USE THIS COMPANY!!!!!!!!
Pros: NOTHING
Cons: EVERYTHING
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