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Businiess name:
American Van Lines East INC
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Review by:
citysearch c.
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Review content:
We just moved yesterday 11/20 with this poor excuse of a moving company! It's companies like these that give those hard working ones the bad name!! They start off by showing up late by an hour and 15mins on a Sunday... well obviously our calls to see where they are go unanswered. Then the guys get there... Starts making a check list of stuff.. and says our price to move is $890 from our $300 quote. To bubble wrap one piece it cost $12.00 even if it's a fork... the list went on and on. I kicked them out... but dispatch called and said they wanted to move us.. and would do it for just the $300.00. Then these guys agreed to just wrap with blankets and use about 50 rolls of tape to do so. Well then the fun begins! They wrap all the pieces and because of the time... they couldn't even move everything. Then they take 30mins to get to my place which takes 10mins max! Now they need payment before they even touch one piece of furniture off the truck. So they call in for Credit Card Approval and they sit in my A/C Condo... for 20mins as i see my money going down the drain! At this point they have 10mins to unload.. which means they start taking off the coverings and staging it out in the parking lot! Then they lean stuff on each other and start scratching wood. At this point I have no choice but to pay for another hour... and they still drag their feet and almost hit the hour for 9 pieces of furniture and oh by the way, they did no set up that was part of the quote. I also had to help them wrap stuff up to keep them on time or they wouldn've not taken the stuff they took. PLEASE SPREAD THE WORD... AND DO WHATEVER YOU NEED TO DO AND USE SOMEONE ELSE!! PUT PEOPLE LIKE THIS OUT OF BUSINESS SO THEY DON'T TAKE OTHERS MONEY!! BTW... to top it off... I call the office manager Gill... Guy is baked off his mind and is a complete idiot!
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