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Businiess name:
American Van Lines East INC
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Review by:
citysearch c.
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Review content:
I only wish there was a 0 star on this thing, or even a minus star...that's what they deserve. They never started moving even one item til at least 33 minutes into the move as I had to fill out ""paperwork"" and they won't lift a thing til all documents are signed. In the mean time I was paying for 3 movers and a truck to stand around and do nothing. Also I filled out an estimate sheet online posting all my items and when they showed up less then half the items were on the document they gave me, to which the moving people hemed and hawed at the entire time. They would not move one glass item, they wanted to charge me 25 dollars to wrap each in bubble wrap. They wanted to charge me 25 dollars to put a piece of plastic over my mattress. I said just throw it in there and they made me call the ""boss"" to get some sort of approval, which they all stopped and sat around while that phone call was being done. I can honestly say these guys were the WORST movers I've ever had. They didn't re-hook up the dryer. The hooked up the washer hot to cold and cold to hot so I had to do it all over again. They put the furiture in the wrong rooms and basically offloaded most of it into my garage instead of putting it where it was supposed to go. They broke my desk while taking it apart, which wasn't caught until I started to try to put it back together. $250 down the drain. They used MY boxes and materials to wrap up my TV without asking me and then charged me $25 dollars for it!!! This company is all bad, trust the reviews here and pick ANYONE else..you will be better off. If you do get stuck with them, tell them you will not initial the start time until they actually start moving items. (That would have saved me from having to complain to the BBB).
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