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Businiess name:
Causey / Happy Valley Mattress World
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Review by:
citysearch c.
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Review content:
I keep getting the run around. When I first went in, we were just looking around although we had cash in our pockets to buy a mattress on the spot. We weren't greeted, in fact I had to go find someone to help us answer our questions. The guy that helped us was texting on his phone and helping us at the same time. His shirt was untucked and looked not happy to be there. We were done with the service and so we made our way out of the store when he brushed us off saying ""you're not going to find any prices lower than ours, how much do you want to spend?"" We told him our bottom line (which was 400 less than what we really had) and he said okay I will be right back. So he comes back and tells us he found us a bed for 300 and that he could only give it to us at that price if we waited for a 4 weeks to receive it. 900 dollar bed for 300, sure we'll wait. So he filled out the paper work (which didn't include any numbers and was barely legible) and gave it to us. We asked him how is it that the price was so low and he goes, ""My mom owns the company."" Um okay, that's professional alright. But we left okay with the fact that we had saved a lot of money so it was fine. So we wait and wait and wait....four weeks passes by and we have not heard a thing. I call and another guy tells me that it has not arrived and I would have to wait another two weeks. Okay fine, waited another two weeks, we did not hear anything so we call back and are told that it has not come in yet. What the hell?! I asked for my money back and he said I'd have to wait a month to have a check mailed to me. ARG, FINE I'll just wait for the damn bed. I didn't want all this waiting to be in vain. Okay so we wait another week and call and they tell us that the mattress is there but there is no box spring for it. The box spring is on order and should arrive soon. Two weeks later I'm still sitting here with my old bed. That's more than two and a half months people!! I just called and was told that he was with a costumer and would call me back. Well. let's see, still no call back yet. This place has pissed me off and I am generally very understanding that things happened, and we paid very little for a nice bed. At this point I had wished we just went and bought a bed at Macy's or something. You pay for what you get I guess. Lesson learned, never again.
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