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Businiess name:
HMS Moving Services
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Review by:
citysearch c.
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Review content:
I don't even know where to begin. We were extremely anxious about our move from Washington, DC to Boston. My husband and I were at the point of bickering over who would handle the move and the budget. He wanted to save money as did I, however, I finally convinced him that when moving, trust and quality go a longgggg way. It just seemed as though every company that we called seemed so pushy and wouldn't guarantee the things that we needed. (Plus, HMS came out and met us on site for an estimate.) Tight dates, for one. Also, his company was offering assistance, but not in full, so we were still price conscious!\r
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I heard HMS' ad on the radio. I never heard of them, so I googled it and was amazaed at some of these reviews. But still, a great review form someone else doesn't guarantee our move. But, I decided to call and wow am i glad that I did.\r
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The customer service and attitude and overall professionalism of this company was utterly unbelieveable. I mean unbelieveable. We got our dates completely guaranteed, the pricing was reasonable (and fully guaranteed), our options were fully exlplained with reagrds to insurance coverage and dos and don'ts.\r
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Move Day:\r
Very nice looking and CLEAN truck\r
Wonderfully nice workers\r
Experienced and hard working people\r
Our furniture was wrapped immaculately\r
They packed our pictures and hanging clothes \r
The delivery was excatly on time and was also not easy, (3 flights and tight ones) but HMS exhibited hard work and care and got it done with what seemed to be general ease.\r
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We paid nothing until the job was done, per the quality guarantee. We filled out a check sheet of all the things that were supposed to happen. Our driver recapped the move and made sure that everything was completed.\r
Our coordinator called before the move a few times, during the move and after the move, just to make sure that we were happy. \r
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In all, I can honestly say that this company has the very best service that we have ever seen from any kind of company doing any kind of service. EXTREMELY IMPRESSED!\r
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Thank you to everyone at HMS for making us feel so comfortable and for treating us like royalty basically. Can't say enough. You will always be our mover. Thank You again.\r
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Michelle and Bernie\r
Back Bay-Boston\r
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