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Businiess name:
Dakota
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Review by:
citysearch c.
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Review content:
I am an A train member - the low end, but one none the less. I go to concerts at the Dakota about three times a month and generally have a good experience. Tonight, however, that was not the case.\r
I bought a ticket to a show online - my decision to attend this show wasn't the performer, but the combination of performer and being able to reserve my favorite seat. \r
When I arrived, I discovered that I had been ""upgraded"" to an inferior seat and someone else had been given mine. After informing me that there is a disclaimer on their website somewhere that gives them the legal right to do this, they tried putting me in a less inferior seat, but I was so angry that they had taken this liberty I couldn't enjoy the concert.\r
I left after twenty minutes of staring a the back of the performer's head. On the way out, the girl in charge of the A train memberships suggested that I ask the man sitting in my reserved seat if I could share the table with him since he didn't bring a guest. I was just appalled.\r
This experience breaks my heart becuase I really want to like this place and I've dumped a ton of money into it. But, this was too unprofessional and rude to ignore.
Pros: Great music
Cons: Management
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