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Businiess name:
Mears Mazda Volvo
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Review by:
citysearch c.
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Review content:
My Vehicle needed a warranty part replaced and had to get towed to the nearest dealership (James Mears, TX). We are a military couple stationed at Cannon AFB and trusted the mechanics to service our car correctly. Approx. 1 week later my car leaked 6 qrts of oil. Being that I was suspicious of the previous dealer, I drove nearly 4 hrs to another dealership in ABQ for a 2nd expert opinion. I was appaulled by their findings! The mechanic that changed out my Timing Belt at James Mears Motors did not replace my seal covers (after poking holes through them) tried to reseal it with RVT instead of correctly replacing them with new ones-CAUSING major oil leaks over the next few months! AND, had I not gotten that 2nd opinion and had those seal covers replaced, I would have drove to my next duty station while overheating and killing my ENGINE! I'm currently disputing the short-cut repairs done to my car and reimbursement of the labor, I paid in full for service that was not rendered! And, being that this Dealer lacks integrity, I still have rec'd no comment or return calls from the GM/ Service Mangager. The case has been referred to the BBB.
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