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Businiess name:
Hertz
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Review by:
citysearch c.
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Review content:
Karen Poteat and Beverly Wyse are the best customer service representatives I have ever encountered! I travel frequently and have never experienced this level of service before. Our business's car broke down and we were left stranded in Chattanooga, TN. The tow truck driver took my colleagues and I to the car rental counter in the Chattanooga airport. After stopping at a competitor's counter and being treated rudely by an unprofessional representative, my co-workers and I stepped down to the Hertz counter where we thought we had walked into a different world. I am not big on writing reviews (in fact, this is my first) but I have to recognize these two ladies for their professionalism and courtesy. They are truly the best. Hertz should be very proud to have Karen and Beverly on their staff. They are the best! Thank you!\r
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