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Businiess name:
VCA Animal Hospital
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Review by:
citysearch c.
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Review content:
In January my Golden retriever got sick, and even though we have a Veterinarian. I thought getting her to a Animal hospital was best. Crown Valley was the closest. When you walk in with a sick dog they think oh boy how much money can we get out of this one, not how we want to help your dog. The charge for x-rays and diagnostic was high $600.00.I agreed and payed.\r
Dr. Ivers came in his un- professional nike sweat suit telling me that my dog had pyrometra, an infection of the uterus, but because it had not burst and her cervix was open it should be a fairly simple surgury, when I ask for the cost he ran out of the room saying his assitant does that for him\r
she says it will cost $1680.00, but assures me that includes everything , no additional charges she adds,except for any extra medication , which I paid an extra $40.00 for. so ok I agree because I love my dog., I noticed on the bill for the surgury that he was charging me for additional anesthesia before the surgury was even performed, but thats ok if it's needed I think.\r
I pick up my Dog and shes very lathargic, but I nurse her back to health through prayer, love and good food.\r
! month later I get a statement from there office saying they charged my card the day after surgury for $217.00 for more anesthesia, but Why didn't they call me and ask for my permission, or tell me when I picked up my dog that they had charged my card?\r
I told them they had no authorization from me and it was wrong, she agreed and credited my card. 1 month later I get statement saying I owed them $217.00 and they were taking me to collections. wasn't it enough to charge $2300.00 for a surgury my regular vet told me he would have charged under a $1000.00 .My Vet .told me that Dr. Ivers has a reputation for taking advantage of people with sick pets, It's all about the money. The charges were asorbant he said. Dr Ivers will not be getting $217.00 from me for charging my credit card without my authorization! And I will dispute this charge to whatever collection agency they turn this over to. How sad that there so inpersonal , that they have to do business this way.\r
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