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Businiess name:
Onion Creek Kennels
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Review by:
citysearch c.
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Review content:
We have boarded our bulldog at Onion Creek several times over the 2 1/2 years that we have had her. At first there were minor things that we noticed that were not being done per our instructions, but since the kennel had come highly recommended and was a convenient location we let these things slide. We boarded her this past weekend for two nights and it will be the last time we use Onion Creek Kennels. This is the third time they have blatantly ignored our feeding instructions. We always send a daily snack because she doesn't eat her meals as well in the kennel and then when we go to pick her up they give us back her snacks, still wrapped, and never given to her. I don't even think they are reading the instructions. What if this had been medicine that she was supposed to receive? This was brought to the staff's attention the time before last, but apparantly that did not make a difference. This last time when she was dropped off I handed her bone to the staff member and said please give this to her now, but two days later they handed it right back to me when I picked her up. They obviously have little regard for the animals they care for since they do not read or adhere to instructions. For all I know they haven't been giving my dog her food either or taking her outside for walks
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