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Businiess name:
Beads By Elisa Ilana
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Review by:
citysearch c.
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Review content:
I purchased a Murano glass Pandora bead and several other beads from this company. The glass bead arrived at my house with the glass chipped. I sent the bead back to them and they sent it back to me saying that it wasn't their fault. They think I damaged this bead!!!!!!!! I took the bead to the Pandora Store at Crossgates in Albany and they exchanged it for me, even though I didn't buy it from their store. I will definitely be spending my money at my local store from now on. It's worth the drive to know that I'm dealing with a business that respects their customers.
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