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Businiess name:
Aloha Jet Ski & Boat Rental
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Review by:
citysearch c.
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Review content:
We rented a pantoon boat and right off the bat the ""boss"" was rude, mean and threatning. Although they appear cheaper, they will make up reasons to charge your credit card extra. \r
We got on the boat and ended up dropping anchor about half a mile out off of the ramp. People took turns riding the jetski and we were just hanging out for about 3.5 hrs of our 4 hr rental. 30 min before we were supposed to return the jetski broke and we had to tow it the half mile back to the ramp. When we got back to the boat rental place, they guy said he was going to charge us $250 for having and extra person on the boat and towing a jetski. FYI, the law says that you have to help a stranded boater who is in distress. The owner ended up charging an additional $50 to the credit card based on his made up rule. \r
We will file complaints with the Lewisville Chaimber of Commerce, Better Business Bureau and calling the credit card company to dispute an unauthorized charge. Save time, money and head ache and rent from a reputable source. This place is NOT cheaper in the end! Made up fees is how they stay in business .
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