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Businiess name:  Greenway Kia of Hickory Hollow
Review by:  citysearch c.
Review content: 
I wish I'd read these reviews before wasting all of this time dealing with them, getting my wife's hopes up, and in the meantime ending up without a car at all. My wife has bad credit, so we were pleasantly surprised when Ron Morgan called us on the phone and said that she'd been approved after we gave him all of her information. We immediately drove there (about an 80 mile drive) and got stuck for hours waiting on paperwork and such. We gave them all of the info they requested, and at the end of the day, she signed a conditional contract. Before signing, however, I did ask Travis, one of the finance officers, what the chances were that they'd call us and demand the car back. He said that they were professionals and they knew what they were doing. Well, turns out they didn't. We get a call saying that they needed more info from her, that they entered her income incorrectly. We drove back up, where we were told that she could not get a car unless someone cosigned with her due to her income. Since I had a job at the time, I cosigned. Well, ended up losing my job before everything was said and done (go figure), so my wife's brother came to the rescue and volunteered to cosign. Mind you, his credit and income were much better than mine, so there shouldn't be a problem, right? Wrong. While my wife was in the bathroom, Ron Morgan comes up to her brother and says there's no way they can make this deal with with the Kia Soul we'd been driving for two weeks. He said they could put her in a used Chevy Aveo, but didn't know if they had any (yeah, baloney). When my brother-in-law asked Ron what else they had that she could buy, he said that the Aveo was it. It was at this point I was called (I was at home). When my wife tells me about the Aveo, I immediately tell her to tell them that we'll just bring the Soul back on Monday and be done with them (Aveo is a junk car with a Daewoo motor). When they told Ron Morgan they weren't going to buy the Aveo, he got angry. Needless to say, a sale was not completed here. I would not recommend this dealership to ANYONE. Like everyone else here, they wasted not only our time but money (we had to buy full coverage insurance on a car we had two weeks). Save yourself the headache and just go to Carmax. Seriously.

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