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Businiess name:
Valley Day Spa
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Review by:
citysearch c.
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Review content:
Had a facial and bikini wax, the lady was lovely but not professional, she didn't give me a the spa experience that I payed for. In fact she cut down my time by at least 30 min. She squeezed my face so hard that she literally scraped the skin off my face, I'm in terrible pain a full 24 hours later.
I called them to merely ask for a refund, I was passed on to the manager, who basically told me she could do nothing for me and didn't even let me finish my complaint, I was told I would have to speak to the woman who gave me the facial, and it was up to her discretion to give me a refund. I'm in actual pain at the moment, I look like I have been injured, I am a young nurse who will have to explain to my patients why my face looks like I have been burned. The facility itself was not very clean, the staff was friendly.
Pros: relatively cheap but not work it!
Cons: unprofessional, not a real spa experience.
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