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Businiess name:
Bay Area Appliance
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Review by:
citysearch c.
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Review content:
Honestly, this is the worst company for customer service that we have ever dealt with. It took them 4 visits to fix our dishwasher (a month's worth of time in total) and it is still not fixed correctly. The technician was rude and argumentative, it takes a long time to get an appointment (it seems like the average time is a week to a week and a half), the office staff seems to have no interest in customer service, and it appears to be impossible to get the management to call back regarding problems, forget about taking any responsibility for technical issues that their own technicians create.
Cons: incompetent staff, rude technicians, long wait for appts
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