Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Gudger's Flowers
|
|
Review by:
citysearch c.
|
|
Review content:
Ordered flowers for next day birthday delivery online for my 85-year old mom. Gudgers called the next day at 4pm and said they could not deliver on time, they would try again the following day. I hesitantly said that would be fine.The next day the flowers did not show up either, nor did anyone call me. I left a message at their shop that evening and told them to make sure they canceled the order, three days was too late. I also emailed them to make sure they canceled. I got a rude email from, I am assuming the owner: ""maybe next time, with it being mothers day week, u should try for an earlier start if its something u think the florist may just not have around. most of those internet orders cause nothing but mass confusion, not talking directly to a local florist and scoping the situation out first. and usually, we are given a first and second choice"". Well, I was never offered a second choice. They charged me anyway and delivered the flowers three days late. The email I received back from them arrived BEFORE the flowers were delivered so I know they read my cancelation. Yet they charged me and delivered them! I will never recommend Gudger's or use them again. Terrible customer service!!! I am more upset about how I was treated then the fact the flowers were late. They claim to be the best in Asheville but read their Better Business Bureau complaints if you don't believe me! Their score is a ""D""
Cons: customer service
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|