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Businiess name:
Preferred Medical Plan
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Review by:
citysearch c.
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Review content:
Well I took this insurance through my employer at an affordable price. I didn't think I would need to use it much but wanted to have health care in case one day I needed it. Well 5 month after enrolling in the plan, I had to visit the DR with a minor but irritating problem. The DR was not great and his staff much less. Ok, so I got through that experience. Turns out - I had to be referred to a specialist for my problem. To make a long story short. The referral process took 3 weeks, countless calls to no avail to PREFERRED and when asked to speak to a supervisor to get results, no one could seem to patch me through to one. I was desperate and in pain, my appointment came and PREFERRED DENIED my referral stating I had a PREEXISTING condition (which was not true). When I questioned their decision they said that I had to submit it in writing. I mean, I was shocked and now I wonder why I paid so much money for medical insurance when I could have saved it and paid out of pocket like I'm doing now. HORRIBLE EXPERIENCE and STAFF. They only want your money and not to take care of anyone, no wonder their primary focus is MEDICAID- they are probably milking the system for all it's worth. SHAMEFUL!
Pros: Affordable
Cons: Not worth it
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